Metro Manila: 1-4 working days
Outside Metro Manila: 1-8 days working days
While we try our best to meet the delivery time given, busy periods and new releases may cause the deliveries to take a little longer. We apologize for any delay but we will do our best to send out your parcels as soon as possible.
COURIER: Ninja Van
1KG and below: Php 60
1.01KG - 3KG: Php 80
More than 3KG: Php 80 (for 3KG) plus Php 25 per additional kilo
1KG and below: Php 110
1.01KG - 3KG: Php 180
More than 3KG: Php 180 (for 3KG) plus Php 85 per additional kilo
Please note that delays may occur as a result of pending payment authorizations, huge amount of deliveries, and bad weather occurrences.
Once the package is dispatched to the courier, VIVA Books will no longer have control over it. In cases of errors and delays, we will help resolve the problem to the best of our abilities, but we will not be held liable or responsible for any delays or errors.
Your tracking numbers are provided once shipped out so you can monitor the delivery status of your orders. It is the buyer's responsibility to track and check the status of the packages through the courier.
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